The Impact Of Coupling On System Design
03/16/18 In system design, every technical decision can be seen as a series of trade-offs. If I choose to implement Technology A it will provide a positive outcome in one way, but …
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How To (and How Not To) Onboard Employees
03/15/18 The best way to ensure accountability throughout the process is with the service catalog. With modern ITSM solutions, a licensed service provider (perhaps the Director of …
The First Step Toward Employee Service: Communication
03/13/18 IT service management (ITSM) has already proven to be a game changer in communication and processes, and it can easily translate to the entire organization. Let’s take a l…
Assessing Database Health and Performance
03/13/18 Here is an interesting article from my colleague Joe Kim, in which he explores database health and performance. Part of the problem with managing databases is that many pe…
Out of Office: Identifying & Managing Risk
03/13/18 Risk Management is an important part of IT. Being able to identify risks and remediation options can make a huge difference if or when disaster strikes. If you’ve moved pa…
Numeric Optimization in Golang With Nelder-Mead and Gonum
03/12/18 Numeric optimization is a set of techniques for fitting a function to a dataset by iteratively refining estimates. Numeric optimization is one way to do things like curve-…
Windows Workstation Logs – Integration
03/09/18 In the final blog of this series, we’ll look at ways to integrate Windows event logs with other telemetry sources to provide a complete picture of a network environment. T…
The Era of Employee Services
03/06/18 The best places to work treat their employees like their best customers, and in return, they’re getting the best work from happy employees. The first step in achieving thi…
It’s Time to be Honest with Ourselves
03/06/18 By Paul Parker, SolarWinds Federal & National Government Chief Technologist Here’s an interesting article from my colleague Leon Adato, in which he suggests that honesty i…
Practical Security Steps for Every Network Engineer
03/06/18 IT organizations manage security in different ways. Some companies have formalized security teams with board-level interest. In these companies, the security team will hav…
Knowing Which Services Are Critical to a Business Service
03/06/18 In the age of exploration, cartographers used to navigate around the world and map the coastlines of unexplored continents. The coastline of IT, and moreover the inner lan…
Disaster Recovery Testing – Learning to Walk the Walk
03/06/18 With the influx of natural disasters, hacks, and increasingly more common ransomware, being able to recover from a disaster is quickly moving up the priority list for IT d…