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Bugbash!

FireHydrant recently completed a bug bash, successfully closing nearly 100 bugs across their runbook and incident command features. Improvements included fixes to button removal, s…

Retrospective Updates and Operational Readiness templates

FireHydrant recently updated its platform based on user feedback, improving the visibility of key incident details (description & impact) within retrospective reports. They also in…

CSV Export and additional label functionality

FireHydrant has added two new features for Enterprise users: daily CSV exports of incident data via the API for reporting and data analysis, and clickable labels within services to…

Runbook Audit Logs for Enterprise + New Chat Event API Endpoint

This FireHydrant update focuses on improving performance and adding new features for enterprise users. Specifically, they've reduced latency for large Service Catalogs and introduc…

Major Slack Updates + Webex Integration

FireHydrant recently released a major update focusing on integrations and workflow improvements. Key additions include a Webex integration for automated bridge creation, enhanced S…

Google Docs + Jira Custom Fields

FireHydrant has added new features to streamline incident reporting and documentation. Users can now automatically export retrospective data to Google Docs and create Jira tickets …

Runbook Ownership + Service Dependancies

FireHydrant has updated its Service Catalog to automatically identify impacted services and teams during incidents, eliminating time wasted on manual impact assessment. This is ach…

Terraform and MS Teams

FireHydrant recently released a slew of updates focused on integrations and usability improvements. Key features include becoming a verified Terraform provider, expanded MS Teams &…

Task Management and Account Overviews

This FireHydrant update introduces new features like account overviews for feature usage and task management within Slack. Alongside these additions, several bugs were fixed relati…

Operational Readiness Checklists + More

This FireHydrant release focuses on enhancing operational readiness and integrations. New features include Operational Readiness Checklists within the Service Catalog, Confluence &…

New Year, New Features

FireHydrant released a series of updates in late January, focusing on usability improvements and bug fixes across its platform. New features include easier status page editing, a T…

Private incidents and more

This FireHydrant update focuses on enhanced collaboration and incident management features. Key additions include private incidents for security teams, improved runbook and service…