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Add incident impact through runbook steps

This FireHydrant update focuses on improving incident management workflows and information clarity. Key additions include the ability to easily add incident impact via runbook step…

New Zoom OAuth Integration and fh.new

FireHydrant released a new Zoom OAuth integration to replace the soon-to-be-deprecated JWT application support, streamlining Zoom account connectivity. They also launched `fh.new`,…

Automatic Incident Updates

FireHydrant has updated its incident management platform with new features including the ability to add labels to incidents and automatically post updates to status pages. They've …

Slack Message Migration

FireHydrant has released a new Slack integration allowing users to easily import Slack messages and threads directly into FireHydrant incidents for a complete conversation record. …

Analytics

FireHydrant has released an upgraded Analytics dashboard for its Enterprise customers, providing teams with instant insights into incident trends and their impact on systems and pe…

Followup Priorities

FireHydrant has released updates to improve incident follow-up and integration capabilities. Key features include customizable priority levels for follow-up tasks, support for EU P…

Automated Status Page Updates and Organization-wide Ticket Templates

FireHydrant has released two new features: automated status page updates via runbooks and organization-wide ticket templates with liquid templating for dynamic information. These u…

50k Incident Benchmark and a bunch of New Year's Bugs & Fixes

FireHydrant analyzed 50,000 incidents to identify key trends impacting incident management performance, sharing their findings in a new benchmark report. Alongside this, they've re…

Jira Field mapping and threaded incident updates

FireHydrant has released updates improving incident management, specifically adding liquid templating for Jira field mapping and threaded incident updates in Slack. The release als…

Okta Network Listing

FireHydrant has become an Okta Verified integration, enabling single sign-on and automated user provisioning for streamlined access. This latest release also includes several bug f…

New Retrospectives Experience and default views

FireHydrant has released a public beta of its redesigned retrospective experience, focusing on simplified task completion, timeline curation, and action item creation. The update a…

Updates on Labels and Tags for Incidents and Improvements for Responding Teams

FireHydrant has updated its incident management platform with improvements to labels and tags within the new Command Center, offering a simpler way to categorize and understand inc…