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Automatic Incident Updates

FireHydrant has updated its incident management platform with new features including the ability to add labels to incidents and automatically post updates to status pages. They've …

Slack Message Migration

FireHydrant has released a new Slack integration allowing users to easily import Slack messages and threads directly into FireHydrant incidents for a complete conversation record. …

Analytics

FireHydrant has released an upgraded Analytics dashboard for its Enterprise customers, providing teams with instant insights into incident trends and their impact on systems and pe…

Followup Priorities

FireHydrant has released updates to improve incident follow-up and integration capabilities. Key features include customizable priority levels for follow-up tasks, support for EU P…

Automated Status Page Updates and Organization-wide Ticket Templates

FireHydrant has released two new features: automated status page updates via runbooks and organization-wide ticket templates with liquid templating for dynamic information. These u…

50k Incident Benchmark and a bunch of New Year's Bugs & Fixes

FireHydrant analyzed 50,000 incidents to identify key trends impacting incident management performance, sharing their findings in a new benchmark report. Alongside this, they've re…

Jira Field mapping and threaded incident updates

FireHydrant has released updates improving incident management, specifically adding liquid templating for Jira field mapping and threaded incident updates in Slack. The release als…

Okta Network Listing

FireHydrant has become an Okta Verified integration, enabling single sign-on and automated user provisioning for streamlined access. This latest release also includes several bug f…

New Retrospectives Experience and default views

FireHydrant has released a public beta of its redesigned retrospective experience, focusing on simplified task completion, timeline curation, and action item creation. The update a…

Updates on Labels and Tags for Incidents and Improvements for Responding Teams

FireHydrant has updated its incident management platform with improvements to labels and tags within the new Command Center, offering a simpler way to categorize and understand inc…

Automatically Add Responding Teams to Slack, Updated Teams Management, and Follow-up Items during incidents

FireHydrant has released updates to streamline incident response, including automatically adding responding teams to relevant Slack channels and a redesigned teams management inter…

Default Views, Auto-Add Tags to Incidents, and Lots of Fixes

This FireHydrant update introduces several quality-of-life improvements and new features, including customizable default views for the Service Catalog and automated incident taggin…