FireHydrant recently released updates including the ability to link Zendesk tickets to impacted customer organizations within the new Command Center, and significant performance im…
FireHydrant released updates focused on streamlining incident creation and management. New Slack shortcuts allow users to quickly create incidents directly from messages and migrat…
FireHydrant has enhanced its Service Dependencies feature with a new graph visualization, allowing users to easily explore relationships between services and identify potential inc…
FireHydrant now supports the SCIM 2.0 protocol, enabling seamless user and group management integration with popular identity providers like Okta, Azure AD, Ping, and OneLogin. Thi…
FireHydrant has released updates to improve incident management, including easier filtering in the Service Catalog using pre-populated labels for better standardization. Users can …
FireHydrant has released optional required fields for incident declaration, a highly requested feature despite internal debate about potentially hindering quick incident reporting.…
FireHydrant released enhancements to their Terraform Provider (version 0.3.0) including new resources & data sources for incident roles, priorities, and dependencies, as well as us…
FireHydrant has released several updates focused on improving user experience and efficiency. These include enhanced onboarding with videos and knowledgebase links, streamlined inc…
FireHydrant recently released updates to its platform focusing on improved incident management. The Command Center received a visual refresh with a cleaner interface and easier nav…
FireHydrant recently released updates focused on improving their service catalog and Slack app functionality. Key improvements include more detailed functionality views, enhanced e…
FireHydrant has redesigned its Task feature to help teams streamline incident response by allowing pre-defined task lists to be attached to incidents. This update includes a rebuil…
FireHydrant has redesigned its incident response system for both Slack and web applications, focusing on simplification and redundancy. The updates include guided workflows, improv…