Selecting a Winning Project Management Methodology
10/30/18 When it comes to choosing from the various types of project management methodologies, making the selection that is best for your team and the project in question can be fa…
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My Animosity Toward Artificial Intelligence
10/30/18 In my previous posts, I talked about the basics of AI in relation to network and systems management as well as why I love it. This post isn’t going to be as optimistic abo…
PostgresConf Silicon Valley
10/30/18 Did you miss us at PostgresConf Silicon Valley in San Jose? Have no fear! Here’s a sneak peek video of Baron Schwartz delivering his talk on database indexing: How to Inde…
Think You Don’t Need User Experience Monitoring? Think Again.
10/30/18 Unless your user is actually experiencing a service or website as it’s meant to be experienced, it doesn’t matter if your monitoring tool says it’s up or down. These are w…
Directions
10/29/18 My wife called me for the third time, and I could hear that she was working hard to remain calm but was undeniably at the end of her rope. She had missed the freeway exit.…
Where Is Your Configuration Source of Truth?
10/25/18 Ask a good server engineer where their server configuration is defined and the answer will likely be something similar to In my Puppet manifests. Ask a network administrat…
My Affection for AI
10/24/18 In my last post, I mentioned one of the basic use cases for Artificial Intelligence (AI) in a modern network. AI can be utilized to not only bridge the informational gaps …
Am I Automating Myself Out of a Job?
10/24/18 Is our contribution measured by what we’re doing or how we’re doing it? Are we providing value or are we just getting caught up in what’s exciting? How do we ensure that w…
A Buyer’s Guide to Selecting the Best ITSM Tool
10/23/18 You must completely understand and apply your current and eventual needs as a business, as well as the current and anticipated needs of your customers, to ITSM tool evalua…
Monitoring, Tracing, and Observability: Choose Two?
10/19/18 While it’s inevitable that new technologies usually create new business opportunities, they also often create new problems for IT pros to solve. It’s a natural cycle for o…
Death by a Thousand Cuts – A Driver for Network Automation
10/19/18 At what point does the frequency and volume of “it will only take a second to change” become too much to bear and force us to adopt a network automation strategy? Where is…
Top IT Knowledge Management Mistakes and How to Avoid Them
10/18/18 Implementing an IT knowledge management strategy isn’t necessarily intuitive for every company and every IT department, but it is quickly becoming among the expectations o…